Leasing Consultant

Responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program.
*MAJOR DUTIES AND RESPONSIBILITIES:* Duties may include, but are not limited to: 1) Marketing: * Respond effectively to telephone inquiries to generate prospective resident visits to the property.
* Show and demonstrate apartments, utilizing sales skills to demonstrate market ready product and availability to close prospects.
* Follow-up with prospective residents.
* Monitor telephone and walk-in traffic at property via welcome cards and traffic logs.
* Walk model tour route and opens models daily to ensure quality presentation.
* Obtain lease information and complete lease applications.
Conduct required credit and reference checks.
Set up and maintain lease files.
* Conduct periodic market surveys, as requested.
2) Encourage resident retention by contacting all residents on renewal report that are not currently on lease.
3) Lease Administration: * Perform move-in inspections with new residents.
* Review Welcome packet with new resident in a timely manner.
* Maintain legal records/files.
* Input daily activity on daily and vacancy reports.
4) Assist with resident relations: * Prepare and process resident service requests.
* Assist with resident problems and complaints concerning rent payments, service requests, etc.
* Assist with preparation of newsletters and promotion flyers.
* Assist with the planning of community activities and events.
5) Accounting policies and procedures: * Collect, record & deposit rental payments, application fees, security deposits, etc.
* Maintain account records and journals and make bank deposits.
* Help to prepare weekly and monthly reports as required.
* Help to prepare legal action for evictions, as necessary.
Job Type: Full-time Pay: $10.
00 - $15.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off Experience level: * 2 years Schedule: * 8 hour shift Experience: * Customer service: 1 year (Required) License/Certification: * Driver's License (Required) Work Location: In person